General Policy: Fabrics and customized products are non-refundable and non-exchangeable. For any queries, please contact us at info@ridvetha.com.

Damaged or Wrong Product: If you receive a damaged or incorrect product, you can request a replacement or refund within 7 days of delivery. The product must be unused and returned in its original packaging with all tags intact.

Refund Process: Approved refunds will be processed within 7–14 business days. Refund timelines may vary depending on your bank or payment provider.

Shipping Charges: Shipping charges are non-refundable unless the return is due to our error.

Discounts & Offers: Orders placed using coupons or offers may be subject to specific refund terms. Please contact info@ridvetha.com for clarification.